Overview As a Senior Channel Manager at Zayo, you will drive revenue growth by expanding and supporting our network of Telecom Service Brokers and Sub-agents. You'll educate partners on our product portfolio and manage the sales cycle to hit monthly, quarterly, and annual targets in a remote, high-velocity environment. You will collaborate with internal teams to ensure a superior partner experience and accurate forecasting. This role offers growth within a mission-driven company that powers critical connectivity for major enterprises.
Compensation / Benefits- health insurance
- dental insurance
- vision insurance
- 401(k) Savings Plan
- paid time off including parental leave
Responsibilities- Cultivate and nurture relationships with Telecom Service Brokers and Sub-agents
- Support agents during the sales process with proposals and customer management
- Drive revenue by educating partners about the full product portfolio and delivering an exceptional partner experience
- Meet revenue targets using knowledge of customers, industry, and services
- Monitor, analyze, and report sales performance using the CRM and reporting systems
- Create accurate sales opportunity forecasts and maintain detailed activity records
- Collaborate with internal departments to maintain partner and customer satisfaction and achieve revenue goals
- Contribute both as part of a team and independently to overall success
Key requirements- Bachelor's degree or equivalent four-year college education
- Minimum 3 years in solution selling to large accounts
- Minimum 2 years in Channel Sales
- Established relationships with key Telecom Service Distributors and Sub-Agents
- Track record of meeting or exceeding sales targets
- Excellent verbal and written communication skills
- Strong customer service and relationship-building abilities
- Solid understanding of Zayo Network value proposition and products (Ethernet, Wavelength, IP transport, Dark Fiber, Custom Access, Colocation)
- Familiarity with Google Suite, Microsoft Office, and Salesforce
- communication (verbal and written)
- customer service orientation
- relationship-building
- Salesforce
- Google Suite
- Microsoft Office