T
Not Specified Permanent

Albuquerque, New Mexico · USA job

People Services Associate

TEKsystems

Albuquerque, New Mexico

Job description

Overview

In this fully remote role, you will support the full candidate and employee lifecycle, enabling smooth transitions from recruitment to onboarding and ongoing employment. You will be the first HR contact, delivering accurate policy guidance and excellent service. You'll coordinate recruiting operations and onboarding handoffs, while maintaining accurate data and compliant records. You will partner with HRBPs, TA, and CoEs on projects to improve processes and the candidate/employee experience.

Compensation / Benefits
  • Medical, dental & vision
  • 401(k) Retirement Plan
  • Life Insurance
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Time Off/Leave (PTO, Vacation or Sick Leave)
Responsibilities
  • Serve as the initial point of contact for HR and recruitment inquiries and provide policy/process guidance
  • Coordinate recruitment operations including interview scheduling, candidate travel, virtual interviews, and background checks
  • Support onboarding activities such as documentation, offer audits, and handoffs with IT and Talent Acquisition
  • Manage employee lifecycle tasks like data entry, audits, and personnel file maintenance for accuracy and compliance
  • Provide Tier 1 and Tier 2 HR support addressing questions about policies and processes
  • Create and maintain HR resources (policies, guides, knowledge articles) for clarity and accessibility
  • Collaborate with HRBPs, TA, and CoEs to deliver projects and ensure consistency across global People Services
  • Escalate sensitive cases with appropriate confidentiality while maintaining professional discretion
  • Contribute to continuous improvement initiatives focused on candidate and employee experience
Key requirements
  • 3-4+ years in HR coordination, HR operations, or recruiting coordination at a large or fast-moving company
  • Experience supporting both recruiting coordination and onboarding/HR functions
  • Hands-on Workday experience (data entry, hires, employee changes, audits)
  • Strong communication, customer service, and organizational skills
  • Ability to handle confidential information professionally
  • Experience in gaming, entertainment, or tech company environments is a plus
  • Proven ability to work with cross-functional teams on HR projects
  • Strong problem-solving mindset and eye for process improvement
  • strong communication
  • customer service orientation
  • professionalism with confidential data
  • Workday (data entry, hires, audits, employee changes)
  • HR policy guidance
  • HR data entry and file maintenance

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