Overview As Community Manager, you lead the on-site team at a RPM Living apartment community to deliver outstanding resident service and achieve financial and occupancy goals. You drive staff performance, training, and budget adherence while maintaining high operational standards. You'll partner with maintenance, leasing, and HR to resolve issues, optimize leasing strategies, and foster a positive living environment. This role offers impact through hands-on leadership and close collaboration with owners and cross-functional teams.
Compensation / Benefits- Weekly pay
- Healthcare coverage for full-time associates
- 401(k) with company match
- Employee assistance and wellness programs
- Paid time off and holidays
- Professional development opportunities
Responsibilities- Lead property staff, oversee onboarding and training, and conduct performance discussions
- Drive team toward performance indicators and manage disciplinary actions with HR
- Provide ongoing training on leasing paperwork, safety, and daily operations
- Motivate staff through recognition, team-building, and productivity initiatives
- Assist in budget preparation and monitor budget adherence with variance reporting
- Prepare month-end/year-end financial reporting and analyze variances
- Promote resident satisfaction and promptly resolve service issues
- Collaborate with maintenance to ensure timely responses to service requests
- Analyze market trends and partner with marketing on leasing strategies to hit occupancy/revenue goals
- Follow eviction procedures and representations as needed
- Manage client/owner relationships through updates and tours
Key requirements- Bachelor's degree or 1-2 years of relevant experience; 3+ years of multi-family property management experience
- Strong leadership and management skills
- Team player with professional communication
- Proficient in Microsoft Office Suite and property management software
- leadership
- communication
- teamwork
- customer service
- Microsoft Office Suite
- property management software
