A
Not Specified Permanent

Asheville, North Carolina · USA job

Senior Director, Veterinary Services

ASPCA

Asheville, North Carolina

Job description

Overview

As Senior Director, Veterinary Services, you lead veterinary care and clinical case management at the BRC while guiding shelter medicine expertise across external partners. You will co-lead with cross-functional teams to integrate medical and behavioral rehabilitation goals, shaping high-quality care for at-risk dogs and confidentially mentoring shelter professionals. You'll influence humane, trauma-informed practices and drive population health strategies. This role offers a meaningful opportunity to advance shelter medicine and animal welfare on a regional to national scale.

Compensation / Benefits
  • Health coverage including dental and vision
  • Generous paid time off and holidays
  • 401(k) with employer matching and contribution
  • Robust professional development and mentorship opportunities
  • Flexible scheduling and travel up to 15%
  • Support for field work and program deployment
Responsibilities
  • Oversee veterinary care, clinical case management, and population health for BRC dogs
  • Lead two Managers, Veterinary Services; collaborate with behavior and operations leaders
  • Provide shelter medicine expertise externally through consultation and training
  • Conduct daily rounds and ensure timely, humane treatment and quarantine protocols
  • Supervise record reviews, inclusion criteria for transport, and licensure/compliance
  • Manage euthanasia decisions with compassionate, low-stress procedures
  • Maintain communication with ASPCA veterinary leadership to align protocols and trainings
  • Lead staff development, recruitment, onboarding, and performance management
  • Promote trauma-informed communication and low-stress handling across teams
  • Support program strategy, change management, and cross-department collaboration
  • Ensure ongoing education, continuing education, and compliance with safety and legal standards
  • Deliver mentorship and training to shelter medicine residents and professionals
Key requirements
  • High level knowledge and experience in shelter medicine and population health
  • Strong organizational, analytical, writing, and presentation skills
  • Excellent interpersonal and diplomatic communication abilities
  • Proactive, innovative problem-solver with leadership impact
  • Ability to influence and lead teams without direct authority
  • Proven coach and mentor with track record of developing others
  • Integrity and adaptability in changing environments
  • Ability to identify opportunities for new projects and partnerships
  • Ability to work under pressure and manage shifting priorities
  • Current veterinary license in one or more states; NC license within 60 days; DVM degree
  • Board certification in Shelter Medicine preferred; if not certified, eligible and committed to certification
  • Leadership experience including staff management, mentoring, and training
  • Fear Free Shelter and Fear Free Veterinary certification required within 60 days of hire
  • strong communication
  • leadership and team mentorship
  • collaborative mindset
  • shelter medicine practice
  • population health management
  • low-stress handling

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