Overview In this full-time role, you will lead as a Leader on Duty to drive guest satisfaction and store performance. You collaborate with the Store Leadership Team to maximize sales opportunities and KPI results, while fostering a Guest First culture. You train, coach, and motivate associates and ensure brand standards are upheld across Salesfloor and Fitting Room. This position offers impact through team development, visual/operational execution, and safeguarding store assets, within a supportive, authentic AEO environment.
Compensation / Benefits- 40% off AE & Aerie products year-round
- discretionary bonuses and other incentives
- health benefits (medical, vision, dental)
- 401(k) retirement benefits
- paid time off and paid sick leave
- parential leave and other family benefits
Responsibilities- Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty
- Support Store Leadership to maximize business opportunities and KPI outcomes
- Lead and model AEO service standards, especially on the Salesfloor and in the Fitting Room
- Recruit, hire, train, and develop associates to sustain staffing and guest-first service
- Set clear goals, provide ongoing performance feedback, and use real-time coaching
- Motivate and celebrate performance to promote engagement
- Execute and innovate daily visual and operational procedures, including shipments and merchandising
- Ensure Fitting Rooms are guest-ready and compliant with AEO Brand Standards
- Maintain store safety and Asset Protection; adhere to policies and procedures
Key requirements- Retail management or leadership experience
- Strong multi-tasking, attention to detail, priority setting, and time management
- Solid business acumen
- Flexible availability aligned with peak shopping times
- Passion for AE and Aerie products
- leadership and team motivation
- coaching and feedback
- communication and collaboration
- accountability and integrity
- visual and operational execution
- merchandising and shipment handling
