H
Not Specified Permanent

Baltimore, Maryland · USA job

Manager, Product Management, Member Interaction & Engagement Data

Highmark

Baltimore, Maryland

Job description

Overview

In this role you will help shape Highmark Health's strategic product direction and enterprise initiatives. You will support leaders with analytics-driven insights, market research, and scenario planning to inform key decisions. You'll work across functions to align product roadmaps with business objectives and ensure successful development and launch of portfolio products. You will also design data-driven, omnichannel experiences by leveraging member data and data products to improve engagement and operational efficiency. This position offers an opportunity to influence strategy at scale within a mission-driven healthcare organization.

Responsibilities
  • Support leadership in shaping product strategy and roadmaps
  • Conduct market research, competitive analysis, and customer interviews to identify opportunities
  • Ensure quality in requirements and backlog management for product teams
  • Collaborate with engineering, design, marketing, and sales; participate in agile ceremonies
  • Oversee product development across a portfolio and assist in coordinating product launches
  • Engage with customers to gather feedback and perform user testing
  • Stay informed on healthcare industry trends, regulations, and best practices
  • Contribute to enterprise strategy planning and execution as needed
  • Perform other duties as assigned
Key requirements
  • 5 years of experience in product management or related field
  • 3 years of leadership experience
  • Experience in healthcare preferred
  • Experience in an agile development environment preferred
  • Bachelor's degree in Business Administration, Marketing, Computer Science, or related field or equivalent experience
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively in cross-functional teams
  • Product management methodologies
  • Market research techniques
  • Backlog management

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