Retail Department Manager

Job Category: Store Operations

Store 096 Concord, NC 170 Commercial Park Dr Concord, NC 28027, USA

Join our team and live the Ollie-tude! (Ollie's Core Values)

• BE A TEAM PLAYER - Associates are expected to be supportive and work together.
• BE CARING - How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED - Live the "good stuff cheap" mindset.
• BE COMMITTED - Operate with grit, passion, tenacity, and action.
• BE GROWING - How do we get better every day?
• BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits:

• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• Strong field sales career growth & talent development culture for top performers
• 20% associate discount on all Ollie's purchases.
• Vast array of voluntary benefits.

The Retail Department Manager grows department sales to achieve the store sales plan. The Retail Department Manager responsibilities include aspects of merchandising, customer service, and store maintenance.

Primary Responsibilities:

• Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
• Be knowledgeable of all products, promotions, and advertisements to ensure that customer questions can be answered and to assist with selling product
• Assist with receiving the truck and pricing items.
• Ensure that all product within the department is merchandised and recovered per the visual merchandise standards.
• Communicate customer needs to Team Leaders when necessary.
• Assist with training new Associates.
• Accurately and efficiently operate the register.
• Maintain the cleanliness of the overall store, complete any additional responsibilities, and/or duties as assigned.

Qualifications:

• Minimum of six months' retail experience in a mid-size to large retail service-oriented business preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Must have a positive attitude and the ability to interact well with customers and Associates.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.