Job DescriptionJob Description
Benefits:- 401(k)
- Bonus based on performance
- Company parties
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
About Us Welcome to our
fun, energetic office, where collaboration and success go hand in hand. Since starting with State Farm in 2008, I've built a dynamic and supportive team of
4 talented professionals plus myself, creating an environment that blends hard work with positivity. We even offer a
hybrid work environment for flexibility and work-life balance.
Beyond the office, I'm passionate about leadership and community. With a
Bachelor's in Marketing and a
Master's in Organizational Leadership, I'm also a
board member of the Orchard Park Academy of Finance and an active
member of the Orchard Park Chamber of Commerce. As a proud
boy mom and
sports mom, I understand the importance of balancing family, work, and personal growth-and I bring that same energy to my team.
Why Join Us? We're a close-knit team that values collaboration, growth, and fun. With a mix of
team competitions, incentives, and a hybrid work model, we create a supportive environment where success is celebrated. If you're ready to bring your skills to an engaging and dynamic office, we'd love to meet you!
Job Description: As a Receptionist - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include:
- Engaging with customers through various channels, including phone, email, and chat.
- Providing friendly and efficient assistance with policy inquiries, updates, and claims.
- Utilizing digital tools and platforms to connect with a younger demographic.
- Collaborating with a dynamic team to ensure timely and effective issue resolution.
- Proactively identifying opportunities to enhance customer satisfaction.
Qualifications:- Excellent communication skills, both written and verbal.
- Tech-savvy with a familiarity with digital communication tools.
- Customer-oriented mindset with a strong desire to exceed expectations.
- Ability to adapt to a fast-paced, evolving work environment.
- Previous customer service experience is a plus, but not required.
Requirements:- High school diploma or equivalent; college degree is a plus.
- A positive and proactive attitude towards learning and growth.
- Familiarity with social media platforms and digital communication tools.
- Ability to work in a collaborative team setting.
- Willingness to obtain relevant insurance licenses (training will be provided).
How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
Valerie Parillo - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
