Overview As a Mid Market Account Manager at Spectrum you drive revenue by renewing and upselling voice, data, cloud and video services to existing mid-market and enterprise customers. You collaborate with cross-functional teams to deliver tailored solutions and win back former clients, reinforcing Spectrum's trusted solutions. You manage the full sales cycle with a consultative approach, aiming to meet revenue quotas and expand strategic partnerships. This role offers exposure to growth-oriented, enterprise-level accounts within a leading telecom brand.
Compensation / Benefits- comprehensive pay and benefits package
- supporting career growth and advancement
- Equal Opportunity Employer (including for disabilities and veterans)
Responsibilities- Upsell and renew services with current customers in mid-market and enterprise segments
- Win back former customers by presenting compelling solutions and incentives
- Achieve monthly revenue quotas through strategic account management
- Initiate contact with prospective clients via calls, visits, networking, and industry events
- Develop customer-centric proposals that articulate Spectrum's value
- Collaborate with Account Executive and Account Consultant teams for seamless handoff
- Maintain sales databases to track activity and client information
- Partner with Sales Support and Marketing to drive account outcomes
- Participate in sales meetings and training to deepen expertise
Key requirements- High school diploma or GED
- Working knowledge of computers, networking, Internet solutions and fiber-connected networks
- Bachelor's degree in a business-related field (preferred)
- Account management or sales experience in the telecommunications B2B industry (preferred)
- CRM experience (e.g., Salesforce)
- Proficiency in Excel, Word, PowerPoint, Outlook
- Consultative selling
- Client relationship building
- Strong communication and collaboration
- Salesforce CRM
- Microsoft Excel
- Microsoft Word
