Overview In this role you will lead end-to-end payroll tax case work for assigned accounts, ensuring accurate tax filings and timely resolutions across notices, corrections, amendments, and Pay & File. You will mentor colleagues while expanding your own technical depth in a fast-paced, high-volume environment. The position supports Intuit customers via SelectTime, offering flexible hours and opportunities for overtime. You will collaborate with cross-functional teams to improve processes and maintain compliance across multiple jurisdictions.
Compensation / Benefits- flexible hours
- overtime eligibility
- pay-for-performance rewards
- benefits eligible
- remote collaboration
- career development opportunities
Responsibilities- Handle full-cycle payroll tax case work and ensure accurate tax filings across jurisdictions
- Independently resolve complex state and federal notices from intake to closure
- Prepare agency responses with documentation and meet deadlines
- Prepare amended payroll tax returns (Form 941-X and state equivalents)
- Support tax correction workflows and document audit trails
- Manage personal work-in-progress with SLA-driven prioritization and thorough case documentation
- Identify process or system deficiencies through trend analysis of data and agency correspondence
- Contribute to SOP and KB updates and collaborate with cross-functional teams
Key requirements- 2-3+ years of hands-on payroll tax experience with emphasis on notices, amended returns, and corrections across multiple states
- Working knowledge of IRS and state notice types and resolution paths
- Experience resolving state and federal payroll tax notices independently
- Knowledge of tax payment and filing regulations across federal and state jurisdictions
- Experience preparing amended Federal (941-X, W-2c) and State payroll tax returns across states
- Deep knowledge of federal payroll tax law (FICA, FUTA, FITW, tax deposit schedules)
- Multi-state payroll tax expertise including SUI, local compliance
- Proficiency with at least one payroll platform and Salesforce
- Excel/Google Sheets skills (VLOOKUP, pivot, reconciliation)
- Strong written and verbal communication with agencies
- Associate's or Bachelor's in Accounting/Business/Finance preferred; equivalent experience
- FPC required; CPP preferred for 4+ years; CPP pursuit encouraged
- detail-oriented
- customer-focused
- strong written and verbal communication
- IRS/state notice handling
- Form 941-X and W-2c preparation
- SUI management and multi-state compliance
