Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of two. Before becoming a State Farm agent, I served as a Sales Leader for the Sacramento area. State Farm has also been a big part of my family, with several family members building their own careers with the company.
Our agency offers health benefits, a 401(k), paid time off, paid holidays, and licensing reimbursement. As a newer agency, this is a great opportunity to join early and grow alongside the team.
Our office is active, supportive, and focused on development. I'm highly involved with the team through ongoing training, team gatherings, and day-to-day coaching. We take pride in delivering exceptional customer care and creating an experience our customers can rely on.
I'm looking for someone who is reliable, hardworking, and able to perform well under pressure. If you enjoy learning, want to be part of a growing team, and take pride in providing excellent service, we'd love to meet you.
ROLE DESCRIPTION:
Jeff Ford - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.