Front Office Assistant

About This Role

We are seeking a warm, organized, and reliable Daycare Front Office Assistant to join our childcare team in Sharpsburg, GA. As the first point of contact for families, you will play a crucial role in creating a welcoming environment, managing daily administrative tasks, and ensuring smooth communication between parents and staff. The ideal candidate has excellent communication skills, a passion for working in a child-centered environment, and the ability to multitask in a bustling front office.

• Greet families, children, and visitors warmly as they enter and exit the facility.
• Answer phone calls, respond to emails, and handle general inquiries about our programs.
• Manage student check-in/check-out processes and maintain accurate daily attendance records.
• Assist with administrative tasks, including filing, data entry, and organizing student records.
• Process tuition payments, issue receipts, and assist with basic billing inquiries.
• Coordinate with teaching staff to relay important messages or schedule changes from parents.
• Maintain a clean, organized, and professional front desk and reception area.

• High school diploma or equivalent.
• Minimum of 1 year of experience in an administrative, reception, or customer service role.
• Excellent verbal and written communication skills with a friendly, professional demeanor.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Proficiency with basic computer programs, including Microsoft Office (Word, Excel) and email.
• Ability to pass a comprehensive criminal background check and fingerprinting required for childcare workers in Georgia.
• Reliable transportation to our Sharpsburg, GA location.

• Previous experience working in a daycare, preschool, or school office setting.
• Familiarity with childcare management software (Procare).
• CPR and First Aid certification.

• Paid Leave
• Child Care Discount
• Professional Development
• 10 Paid Holidays off once worked 90 days
• 5 days PTO after 1 year
• Free Childcare for first child then 1/2 off for any additional children
• All Training paid for by the company