Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Welcome to the R J Allen State Farm Agent office in Orlando, Florida. We have proudly served our Good Neighbors since 1988, and our team is built on a shared commitment to excellent service, teamwork, and community. As a lifelong Florida resident and a graduate of Florida A&M University, I value relationships and understand the importance of serving people with care and integrity. Our office supports customers across Central Florida, including Orange, Osceola, Seminole, Lake, Brevard, and Volusia counties, and we work together to help individuals and families protect what matters most through auto, home, renters, and condo insurance. Outside of the office, family is a top priority for me, and I enjoy spending time with my spouse of more than forty four years, our two adult children, and our grandchild, as well as traveling, fishing, golfing, and sports. We are looking for team members who value community, enjoy building relationships, and want to grow in a supportive, people focused environment where their work truly makes a difference.

ROLE DESCRIPTION:
Rj Allen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.