Job DescriptionJob Description
Benefits:- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2019 and has grown into a small but close-knit team of three. Before becoming an agent, I spent eight years in appliance sales before a recruiter from State Farm reached out and set me on this path. I graduated from the University of Tennessee with a degree in Enterprise Management and German, and I've been married for 10 years with four kids who keep life full and fun. We're actively involved in our community-my husband coaches soccer, we donate to local schools, adopt families during the holidays, and even bring a Grinch costume to spread cheer around Christmas time.
In the office, we keep things supportive and engaging with daily training, a Friday book club, coffee, and plenty of team lunches. We look for empathetic, kind, and coachable people to join us. If you're looking for a place where you can learn, connect, and make a difference while enjoying a family-oriented culture, this could be the right fit for you.
ROLE DESCRIPTION:
Amanda Spencer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
