Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With four years in business and 18 years of experience with State Farm, I lead a small but growing team that currently includes two others, and we're looking to expand to 4-5 team members. Our perks include a 401k, short-term disability, life insurance, paid time off, and sick leave. Our culture is all about "work hard, play hard"-we enjoy a drama-free environment where everyone supports each other, covers when needed, and has fun along the way.
We're a unique group; two of us are working moms, and I bring 14 years of claims experience from the Catastrophe Team, having worked in over 20 states. Plus, we're all Nebraska natives! If you're ready to join a dedicated, supportive team, we'd love to meet you!
ROLE DESCRIPTION:
Jennifer Ulrich - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.