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Not Specified Permanent

Butler, Pennsylvania · USA job

Receptionist - State Farm Agent Team Member

Ben Gialanella - State Farm Agent

Butler, Pennsylvania

Job description

Job DescriptionJob DescriptionBenefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in October 2024 after spending several years as a team member with State Farm. Prior to insurance, I worked in sales, which helped shape the competitive and customer-focused mindset I bring into the agency today.
Our agency offers unlimited PTO, free snacks and coffee, an Aspirant program, professional and personal development opportunities, Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. We're committed to helping team members grow both personally and professionally.
Our culture is close-knit, energetic, and growth-focused. I'm looking for someone who is self-motivated, determined, hardworking, and driven to succeed. The ideal candidate has a strong sales personality, great character, and the initiative to take ownership of their success. If you're looking for an opportunity to grow with a new and ambitious agency while being part of a supportive team environment, this could be a great fit for you.
ROLE DESCRIPTION:
Ben Gialanella - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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