Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in May of 2001 and we've built a close-knit team of three with exciting plans to keep growing. Becoming a State Farm agent was a lifelong goal of mine, and I'm proud to be part of a family of agents. That long-term commitment to this career shows up in how we support our customers and how we invest in our team.
Outside of work, I'm a former college softball player and was co-captain of the Lady Knights softball team. I'm also active in my local church and enjoy being involved in the community, including as a member of the Waukesha Car Club.
For our team, we offer life insurance, health benefits, generous vacation time and PTO, licensing reimbursement, and opportunities to earn winning trips. We also make sure we're building the kind of workplace people enjoy being part of, with team lunches, outings, and team-building events throughout the year.
Our office culture is built around a strong support system and a team-first mindset. We're looking for someone mature in mindset, disciplined, hardworking, and self-motivated - someone who takes pride in doing things the right way and can keep up in a fast-paced environment. If you want a supportive place to grow and build a long-term career, we'd love to meet you.
ROLE DESCRIPTION:
Maggie Bringa - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.