Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I'm a Western Kentucky University graduate and have been a State Farm agent for 12 years. I've built an agency focused on initiative, problem-solving, and creating opportunities for people who are driven to succeed.
For our team, we offer a strong compensation structure with salary plus commission, a 401(k), health benefits, and unlimited PTO. We also provide a high level of flexibility, including the opportunity to transition to a 4-day work week once training is completed.
We believe in recognizing success and celebrating wins, whether that's through monthly team lunches, outings like Topgolf, or other team events.
Our office culture is flexible, rewarding, and growth-focused. We're looking for someone who is internally driven, takes initiative, and thrives on solving problems - someone who wants to succeed, contribute, and be part of a team that works hard and celebrates together.
ROLE DESCRIPTION:
Trent Ehrlich - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.