Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2012 and currently lead a growing team of two. I've worked hard to build an agency where both customers and team members feel supported and valued. Being active in the community is important to me, and I enjoy staying involved and giving back whenever possible. Building strong relationships with the people we serve is at the heart of what we do.
Our agency offers PTO, paid holidays, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where team members can build rewarding careers while maintaining balance outside of work.
Our office is fun, collaborative, and team-oriented. We work hard, support one another, and celebrate success together. I'm looking for someone who is reliable, organized, and has strong communication and follow-up skills. If you're comfortable learning new systems, enjoy helping people, and take pride in staying organized and accountable, we'd love to meet you.
ROLE DESCRIPTION:
John Smith - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.