Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join a Purpose-Driven Insurance Team That Truly Cares - Athens, GA
Over 13 Years Strong 11-Person Team Mission: Take Care of Each Other
We're not just another insurance agency-we're a group of people who genuinely care. For over 13 years, our locally owned State Farm office in Athens has been powered by a close-knit team of 11 individuals united by one mission: Take Care of Each Other. That guiding principle shapes everything we do-from how we serve our clients to how we support our teammates.
Why Join Us?
Our founder, a proud University of Georgia graduate, is deeply invested in our local community. He's served as President of the Board and has volunteered for over a decade with Athens Area Habitat for Humanity. We also support multiple local nonprofits-because doing good work and doing good for others is who we are.
We're looking for someone who wants more than just a job. If you're motivated by purpose, value teamwork, and want to make a positive impact-both inside and outside the office-we'd love to meet you.
ROLE DESCRIPTION:
Dana Kerr - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.