Front Desk Medical Specialist

The Medical Front Desk Specialist is responsible for greeting patients on the telephone and in the office, making them feel welcome, and ensuring a successful visit. The patient is always to be recognized and never left waiting. Always acknowledge the patient immediately. Making return appointments, outgoing appointments, and view the schedules daily to make appropriate corrections on the schedules so that the physician can physically run his/her schedule. This means making realistic appointments and smoothing patient relationships when there are schedule delays. The Medical Front Desk Specialist is also responsible for making a pleasant exit for the patient, checking insurance information; balancing route slips for charges and payments, making daily deposit slip. The job also is responsible for maintenance of the medical record files.

The Medical Front Desk Specialist will set a good example to other employee in all aspects of his/her work and will exhibit flexibility and willingness to be evaluated. The Medical Front Desk Specialist will bring office problems to the attention of the Administrator and will propose solutions.