Job DescriptionJob Description
Benefits:- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Profit sharing
- 401(k)
- Flexible schedule
- Free food & snacks
- Training & development
ROLE DESCRIPTION:
Our Agency is growing! State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a Receptionist who is Bilingual, eager to learn and upbeat!
Our ideal candidate is bi-lingual in Spanish, highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Prefer but not necessary -Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Basic computer skills, including Salesforce.
