Service Receptionist-Automotive

Riverhead Hyundai is looking for a Service Receptionist

Description of the role:

The Service Receptionist will be responsible for providing exceptional customer service and administrative support to the Service Department. This role requires excellent communication skills and the ability to multitask in a fast-paced environment.

Responsibilities:

• Greet and welcome visitors in a professional and friendly manner
• Answer and direct phone calls to the appropriate department
• Manage the reception area, ensuring it is clean and organized
• Provide administrative support as needed, including data entry and filing
• Assist with scheduling and coordinating appointments
• Handle customer inquiries and complaints with professionalism and efficiency

Requirements:

• Prior experience as a receptionist or in a customer service role is preferred
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite
• Organized and detail-oriented
• Ability to multitask and prioritize tasks
• Professional and friendly demeanor
• Competitive compensation of $16 - $18 per hour

Benefits Available:

• Medical, dental, vision
• 401K
• Life insurance
• Paid vacation
• Paid training
• Employee pricing on products/service
• Opportunities for advancement

• Answer dealership group phones
• Greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
• Work cooperatively with the sales team
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling and confirming sales appointments

• Excellent communication skills
• Professional presentation
• Punctual nature and ability to handle schedule flexibility
• A clean driving record & valid driver's license
• A professional appearance