Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2016 and is a strong team of six focused on growth, teamwork, and delivering great service. I got my start in the industry right out of college as a State Farm team member, inspired by my best friend's dad who was an agent. That early experience helped shape my approach to building a supportive and successful office.
I'm a proud parent of three kids and a big sports fan, especially baseball. We stay very involved in the community, serving as a leading sponsor for local school athletics and supporting a high school coaching show at a local restaurant.
For our team, we offer PTO, paid holidays, incentive trips, a 401(k), and a strong focus on work-life balance. We even have an office dog that adds to the fun and welcoming environment.
Our office culture is team-first and supportive. We take care of each other and our customers, and we truly enjoy working together. We're looking for someone who is competitive, energetic, friendly, and personable - someone who likes to win, values teamwork, and wants to be part of a positive, high-performing environment.
ROLE DESCRIPTION:
Joseph Chambers - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.