Front Desk Medical Research Assistant

Job DescriptionJob DescriptionBenefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

NRC Research Institute has been conducting clinical trials for the world's pharmaceutical firms since 2004. We specialize in pharmaceutical clinical trials involving CNS (Central Nervous System) disorders such as Schizophrenia, Bipolar Disorder, Depression, ADHD, Autism, and more.
We are seeking an energetic Front Desk Medical Research Assistant to join our team!
Duties and Expectations:
DAILY:
Perform reception duties, including greeting patients and guests, answering phones, routing calls/messages, and checking voicemails
Communicate with appropriate staff regarding on-site patient/visitor status
Track new patients in CTMS (RT) database by creating profiles and updating notes
Print, distribute, and save faxes and emails to NRC shared drive
Schedule and coordinate patient transportation
Facilitate initial Screening documents (demographics, W-9, etc.) and update patient demographic profile
Perform CTS Database consent and registration
Set-up new subjects into ClinCard database
Register subject visit payments into ClinCard
Log patient visits into CTMS (RT) database
Notify staff of receipt of all letters and boxes (USPS, FedEx, UPS)
Monitor/confirm all packages have been picked up by appropriate courier
Maintain upkeep of lobby and reception areas
Assist Research Coordinators with document completion, filing, data entry, etc.
Obtain clinical assessments (height, weight, vital signs, ECGs, etc )
Perform data entry for trial management
Contact pharmacies and other sites
Archive study documents / Update Archive Index and Directory
Other miscellaneous duties as needed
Qualifications:

• Possess excellent communication skills with the ability to provide a high volume of service, along with a high quality of work.
• Be a hard-working team player
• Be diligent, with the ability to multi-task and have a strong attention to detail.
• Have the ability to learn and navigate new software quickly and be adept with computers
• Be willing and able to work in a clinical setting involving a psychiatric population.

Position Type:

• Full Time (Monday through Friday from 8:00 am to 4:30 pm)
• Able to start ASAP
• Wage: starting $22.00 /hr

Location: Los Angeles, CA