Mental Health Receptionist

We are seeking an individual to join our front office team at Christian Life Counseling! Hours for this position would very and are flexible, but could range from 12-20 hours a week. You will be responsible for helping clients and therapists by providing service information, coordinating with our off site billing service and assisting with insurance issues/benefit coordination. This individual must possess a confident, calm and warm demeanor. They must have the capacity to take independent initiative and be self-directed. This person must be able to maintain focus for task completion while experiencing multiple interruptions and distractions. This team player requires one to have excellent communication and writing skills as they disseminate information to clients, clinical providers, and other members of our office team.
Responsibilities:

• Answer phones and make phone calls
• Provide thorough and accurate information to clients about our services and obtain the required information
• Schedule appointments, check in clients and collect payments and balances
• Document and update client records based on interactions
• Document and maintain shared data
• Develop and maintain a knowledge base of the evolving services, provider selection and insurance information
• Maintain office organization, light cleaning
• Effectively respond to specific provider requests
• Document writing
• Insurance benefit checks
• Maintain a high level of privacy adhering to HIPAA guidelines
• Typical office duties indicative of a mental health practice

Qualifications:

• Previous experience in the healthcare industry a plus
• Ability to build rapport with clients and staff
• Ability to prioritize, keep organized, and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Excellent computer skills

Please provide a cover letter identifying what specifically interests you in working with Christian Life Counseling as well as why you believe you would be an excellent resource to our team. Inquiries without a cover letter will not be considered.