Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has been in business for 13 years and has grown to two locations with a team of 20. We've built a strong, high-performing environment focused on growth, teamwork, and delivering a great customer experience.
We're passionate about staying involved in the community and making a positive impact beyond the office.
For our team, we offer training and licensing support, a 401(k), health benefits, and a strong focus on work-life balance. We also make it a point to celebrate wins and milestones, from birthdays and work anniversaries to team outings like Topgolf.
Our office culture is fun, supportive, and team-oriented. We work hard but also enjoy spending time together and recognizing each other's success. We're looking for someone who is motivated, positive, and enjoys being part of a collaborative, high-energy team where they can grow and succeed.
ROLE DESCRIPTION:
Effie Knuth - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.