Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I founded my agency eight years ago and currently lead a close-knit team of six talented professionals. From the very beginning, I've been deliberate about cultivating a culture that's not only supportive and flexible but also genuinely enjoyable, a place where people are excited to come to work every day.
We're passionate about working hard, yet we never miss an opportunity to celebrate our successes together, whether it's through casual team dinners or rewarding incentives when we hit our agency goals. I'm deeply committed to fostering work-life balance, empowering each team member to grow into confident lead generators and trusted advisors for our clients.
Our office buzzes with friendly competition, laughter, and collaboration. It's a relaxed and welcoming environment where we challenge one another to grow, all while having fun along the way. If you're seeking a team that combines purposeful work with genuine support, this is the perfect place to take your career to the next level.
ROLE DESCRIPTION:
Wilson White - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.