Job DescriptionJob Description
Stokes Honda is a busy and growing dealership in a beautiful community. We offer full benefits, and family friendly . We are looking for pleasant and dependable individual with customer service experience to join our team. As our receptionist, you will be responsible for meeting and greeting clients entering business and receiving incoming phone calls for busy car dealership. Position available immediately. Our team members enjoy competitive compensation, excellent benefits, employee discounts, paid vacation and enjoyable work environment. Check us out, and find out what makes Stokes Truly Exceptional!
Job Duties include:
- Meet and Greet Customers promptly both on the phone and in person
- Work hand in Hand with dealership Management and Accounting Staff
- Receive cash, checks and credit card payments from customers and record the amount received
- Make change accurately and issue receipts to customers.
- Posting to Accounting Internals and Stocking in Inventory
- Process internals daily.
- Guarantee all checks in accordance with the company policy.
- Answer phones and direct consumer to the proper department and follow up in a timely manner. Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
- Must follow all company safety policies and procedures.
- Promptly and efficiently answer multi-line switchboard and transfer calls.
- Check with Management at the end of each shift before leaving the dealership to make sure they do not need anything additional.
- Filing (Car Deal Files, Hard Copies)
- Perform any other special duties as requested by Dealer and other Managers.
Requirements
- High school diploma or equivalent
- Ability to read and comprehend instructions and information.
- Excellent oral communication skills.
- Professional personal appearance.
- Ability to communicate customers' interests needs and requests to management and sales personnel.
- Able to work a flexible schedule.
Hours
Monday-Friday - 5:00 pm to close AND Wednesdays 10:30 am-CLOSE
Saturday 9:00 am - close
