S
Not Specified Permanent

San Francisco, California · USA job

Director, Digital Experience Experimentation

Sephora

San Francisco, California

Job description

Overview

As Director of Digital Experience Experimentation, you will lead the technical direction for experimentation across Sephora's digital ecosystem, including AI-powered and non-deterministic experiences. You will shape platform architecture, governance, and measurement practices to scale, improve reliability, and accelerate high-demand testing. You'll drive collaboration with product, analytics, and business teams to advance data-driven optimization. This role offers a chance to push AI-enabled experimentation at scale within a leading beauty brand.

Compensation / Benefits
  • health, medical, dental, and vision coverage
  • 401k with 4% match plus HSA/FSA
  • tuition reimbursement and career development
  • flexible PTO and work-life balance
  • mental health and financial coaching resources
  • employee discounts and product perks
Responsibilities
  • Own the Experimentation Platform, technical strategy, roadmaps, and architecture for web, mobile, and digital experiences
  • Build the Experimentation Operating Model and Governance for cross-functional testing and scaling
  • Lead talent, vendor relationships, and cross-functional execution to drive test strategy and outcomes
  • Define experimentation and evaluation methods for AI-powered, non-deterministic experiences
Key requirements
  • 10+ years in technology, experimentation platforms, digital product engineering, analytics, data science, or related fields
  • 7+ years leading cross-functional experimentation, personalization, or platform initiatives at scale
  • 7+ years hands-on experience with digital experimentation methods (A/B, multivariate, feature rollouts, holdouts, incrementality, personalization) using tools like Adobe Target or Optimizely
  • Proven ability to define scalable technical standards, governance models, and reusable patterns
  • Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, Economics, Analytics, Information Systems, or equivalent practical experience
  • leadership and people coaching
  • stakeholder influence and collaboration with senior leaders
  • cross-functional communication
  • Adobe Target
  • Optimizely
  • digital experimentation platforms

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