Overview In this role you scale and optimize Harbor's strategic partner ecosystem to deliver measurable business outcomes. You'll work with Sales, Delivery, and Marketing to identify growth opportunities, streamline partner operations, and support AI-enabled offerings. The role focuses on data-driven pipeline visibility, cross-functional execution, and accountable program management. You'll contribute to a collaborative, high-impact environment at Harbor's Chicago headquarters with hybrid flexibility.
Responsibilities- Maintain accurate pipeline visibility and identify risks across the partner portfolio
- Own partner operations in Salesforce and other systems, ensuring data quality and actionable reporting
- Analyze partner overlap and whitespace using Crossbeam to uncover revenue opportunities
- Support partner strategy through territory planning, prioritization, research, and competitive analysis
- Coordinate partner business reviews and cadences, prepare metrics and executive-ready updates
- Build cross-functional relationships (Sales, Marketing, Delivery, partners) to keep initiatives aligned
- Monitor partner health, surface insights, and support leadership decisions
- Support integration and adoption of AI-enabled partner offerings with milestone tracking
- Provide day-to-day direction and quality oversight for interns in the Alliances function
Key requirements- 2-5 years in partnerships, operations, consulting, business operations, or related field
- Strong analytical skills with ability to translate data into insights
- Experience with CRM platforms (Salesforce preferred) and advanced Excel
- Excellent organizational skills with multi-priority management in fast-paced environments
- Strong written and verbal communication for cross-functional collaboration
- Proactive, problem-solving mindset with strong attention to detail and execution
- analytical mindset
- cross-functional collaboration
- strong communication
- Salesforce
- Excel (advanced)
- Crossbeam
