Overview In this role you will be the primary technical contact for NYC-based trading and technology clients, guiding onboarding and optimizing Lucera's low-latency network, gateways, and execution services. You'll build deep front-office relationships and lead technical reviews to align client workflows with our platform. Your work drives smoother integrations, faster data and trade flows, and value for clients within a high-performance trading environment.
Responsibilities- Act as the main technical point of contact for NYC-based trading and technology clients
- Build and deepen relationships with front office fixed-income desks, eTrading teams, and infrastructure partners
- Lead onsite or virtual technical reviews, workflow assessments, and optimization sessions
- Support onboarding to Lucera's low-latency network, trading gateways, and execution services
- Troubleshoot connectivity, pricing workflows, order routing, latency, and configuration issues
- Advise clients on RFQ, streaming, and CLOB execution models based on New York market structure
- Assist clients in integrating real-time and reference data feeds using Lucera's market data APIs and tools
- Diagnose and resolve feed delivery, normalization, entitlements, or distribution issues
- Advise on best practices for scaling low-latency data needs across the NY trading environment
- Represent customer needs internally to influence Lucera's roadmap
Key requirements- 1-3 years of sell-side fixed-income experience (trading, sales, eTrading, or market making)
- Strong understanding of fixed-income products, market microstructure, and execution dynamics
- Familiarity with FIX protocol, market data feeds, API integrations, and electronic trading infrastructure
- Excellent communication skills with the ability to work with front office and technology teams
- Ability to troubleshoot data flows, platform integrations, and connectivity issues
- Experience with FIX, FAST, JSON/XML data formats preferred
- Knowledge of OMS/EMS systems and post-trade workflows is a plus
- Exposure to low-latency networks, cloud-based infrastructure, or colocation is advantageous
- Comfort with SQL, Python, or scripting (read/debug capability)
- Understanding of regulatory requirements such as TRACE and best execution
- Strong communication and interpersonal skills
- Client-facing collaboration
- Problem-solving oriented
- FIX protocol
- FAST, JSON/XML data formats
- API integrations
