S
Not Specified Permanent

New York City, New York · USA job

Client Business Manager

Steelcase Inc.

New York City, New York

Job description

Overview

In this role you drive growth in the NYC market by managing strategic client relationships and expanding business within key accounts across a multi-dealer network. You will collaborate with Steelcase dealers while building direct ties to client decision-makers, lead account planning, and oversee contract discussions to close opportunities. You'll host events, maintain Salesforce data, and work with internal teams to execute strategic opportunities. This role offers a meaningful blend of relationship-building, strategic selling, and cross-functional impact in a mission-driven design company.

Compensation / Benefits
  • competitive wages and benefits
  • flexible hybrid work schedule
  • continuous learning opportunities
  • culture of inclusion
  • meaningful impact on people and the planet
Responsibilities
  • Develop and grow relationships with key client accounts
  • Foster new business opportunities with customer influencers
  • Identify and close new business opportunities
  • Collaborate closely with Steelcase dealer partners and internal teams
  • Lead account planning and opportunity strategies
  • Manage contract discussions and pricing negotiations
  • Host client events, showroom tours, and networking engagements
  • Maintain accurate Salesforce CRM data
  • Limited travel
Key requirements
  • 5+ years of consultative B2B sales or business development experience
  • Experience negotiating contracts and pricing agreements
  • Prior experience in the contract furniture industry
  • Demonstrated ability to drive business growth
  • CRM proficiency, preferably Salesforce
  • Based in New York City or surrounding areas
  • Relationship-building
  • Collaboration across functions
  • Negotiation and influencing
  • Strategic planning
  • Communication
  • Salesforce CRM

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