Overview In this role you lead presales teams supporting software and ECH sales, driving organizational change and aligning presales with Sales, Product, and Strategy partners to deliver customer-driven public safety solutions. You manage end-to-end presale quoting, proposals, and configurations, establishing standards for complex bids. You liaise with leadership to coordinate high-priority activities and shape go-to-market plans in a security-focused environment.
Compensation / Benefits- Incentive bonus plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- Paid Holidays
- Generous Paid Time Off
- Employee Stock Purchase Plan
Responsibilities- Lead and manage presales teams supporting software and ECH sales.
- Drive organizational change across internal presales teams and partner organizations to streamline workflows.
- Partner with Sales, Sales Management, Product, Post Sales, and Offer/Strategy for presale strategy, proposal development, and customer solutions.
- Oversee end-to-end presale quoting, proposal generation, SOWs, and system configuration processes.
- Develop and implement standards, schedules, and best practices for RFPs, technical configurations, and complex proposals.
- Serve as primary liaison to Presale Management, Sales Managers, Engineering Managers, and Product Leadership for high-priority presale activities.
- Establish KPIs, resource allocation strategies, and performance metrics across direct and channel teams.
- Assist in developing broader business plans, go-to-market strategies, and organizational approaches for public safety opportunities.
Key requirements- 8+ years in sales enablement, presales management, program management, business development, or customer success with prior supervisory experience
- Strong ability to build collaborative relationships and influence stakeholders across Sales, Product, Post Sales, and Strategy
- Experience in Emergency Call Handling (ECH) or Software (CAD, RMS) is preferred
- Strong operational and change management background is highly preferred
- Ability to manage complex priorities and optimize resource allocation across Direct vs. Channel and product lines
- Proficiency in Salesforce, Oracle-based apps, MS Office, Google Suite
- Strong executive presentation, written, and oral communication skills
- collaborative relationship-building
- influence across cross-functional teams
- effective communication
- Salesforce
- Oracle-based applications
- MS Office
