Overview In this role, you will own and optimize Salesforce Sales Cloud and Revenue Cloud to support our Opportunity-to-Cash processes. You'll work closely with Sales Ops, Finance, and Product to deliver scalable, well-documented solutions that improve data accuracy and process efficiency. The position offers cross-functional collaboration, exposure to a modern DevOps workflow, and opportunities to drive meaningful improvements in revenue operations within a mission-driven company.
Compensation / Benefits- Competitive salary
- 401k with employer match
- Discretionary paid time off
- Paid parental leave
- Medical, Dental, Vision plans
- Learning & Development programs
Responsibilities- Provide day-to-day Salesforce Sales Cloud and Revenue Cloud support, troubleshooting issues and delivering root-cause fixes
- Manage new user provisioning, access, and profile/permission changes per Salesforce best practices
- Perform data imports, updates, and cleanup with Data Loader and Inspector, ensuring data integrity
- Coordinate deployments and environment refreshes using DevOps tools (Gearset, Copado) with repeatable processes
- Configure and enhance Revenue Cloud features (Bundles, Configuration Attributes, Product & Price Rules, Advanced Approvals)
- Own and optimize end-to-end O2C processes across opportunity, quote, order, contract, and billing
- Troubleshoot quoting, configuration, and QCP logic issues
- Ensure Revenue Cloud configurations align with downstream processes (order mgmt, subscriptions, amendments, renewals)
- Collaborate with Sales Ops, Finance, Product, and Engineering to gather requirements and implement improvements
- Create and maintain system documentation, user guides, and training materials
- Identify bottlenecks and propose improvements to drive scalability and business value
Key requirements- 4+ years of Salesforce administration experience
- 1+ year hands-on Revenue Cloud administration
- Deep understanding of Revenue Cloud architecture (Advanced Approvals, Bundles, Rules, QCP)
- Familiarity with Salesforce Billing and revenue operations (desirable)
- Experience with sandbox management, deployments, and CI/CD tools (Gearset, Copado)
- Collaborative communicator
- Proactive and detail-oriented
- Analytical and curious
- Salesforce Sales Cloud (custom objects, flows, validation rules, profiles/permission sets)
- Revenue Cloud (Bundles, Configuration Attributes, Price Rules, Advanced Approvals)
- SOQL
