S
Not Specified Permanent

Charlotte, North Carolina · USA job

Manager - Consumer & Retail Banking Digital Products (FSI) - Charlotte

Sia Partners

Charlotte, North Carolina

Job description

Overview

In this role you will lead digital transformation engagements for consumer and retail banking clients, shaping digital experiences across mobile, web, and embedded channels. You will combine product management with consulting expertise to drive secure, scalable digital banking solutions. You will collaborate with cross-functional teams to connect banking products with operations, risk, and technology, ensuring regulatory alignment and measurable client impact. This is an opportunity to influence digital banking strategy, vendor selection, and delivery approaches at a leading consulting firm.

Compensation / Benefits
  • Medical, dental, and vision
  • Company-paid life and AD&D
  • 401(k) with company match
  • HSA and FSA options
  • Paid parental leave; generous PTO
  • Cell phone stipend
Responsibilities
  • Demonstrate expertise in digital banking products and services across channels
  • Understand how digital banking supports core consumer banking operations
  • Translate product and technology concepts into practical business solutions
  • Assess integration with core banking systems, CRM, fraud and identity platforms, and data environments
  • Navigate regulatory, risk, and control considerations for digital banking initiatives
  • Shape client solutions and delivery approaches, including roadmaps and vendor considerations
  • Support business development through account knowledge, cross-selling, and proposals
  • Coach, mentor, and develop consulting teams; contribute to recruiting and capability-building
  • Contribute to firm leadership by sharing best practices and modeling professionalism
Key requirements
  • 7+ years of relevant experience in management consulting or financial services (Consumer/Retail Banking, Payments, Cards, Lending, Deposits)
  • Direct working knowledge of digital banking products and vendor solutions
  • Strong understanding of the digital banking ecosystem and related platforms
  • Experience shaping solutions for business, operations, technology, risk, and customer experience stakeholders
  • Proven ability to identify client needs, develop relationships, and convert opportunities into work
  • Excellent communication, analytical, and collaborative skills
  • Strong communication
  • Analytical thinking
  • Attention to detail
  • Digital banking platforms and vendor solutions (Alkami, Backbase, nCino, Terafina, Fiserv, Plaid, FIS)
  • Core banking, origination, data connectivity
  • Customer engagement and journey mapping

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