S
Not Specified Permanent

San Francisco, California · USA job

Partnerships Account Manager

Sierra

San Francisco, California

Job description

Overview

In this role you drive and scale Sierra's partnerships, aligning product, technology, and go-to-market across a global ecosystem. You'll own onboarding, enablement, governance, and activation programs to accelerate partner productivity. You'll build scalable playbooks, content, and ops that support joint launches, tech integrations, and partner-driven growth. You work cross-functionally to manage programs, track health, and continuously improve partner performance. This is a strategic, high-impact opportunity to shape how Sierra collaborates with leading enterprises and tech partners.

Compensation / Benefits
  • Unlimited paid time off
  • Medical, dental, and vision benefits
  • Life insurance and disability benefits
  • Parental leave
  • Fertility and family building benefits
  • Equity participation
Responsibilities
  • Lead partner onboarding, enablement, certification, governance, and operations programs
  • Develop and improve partner-facing resources, playbooks, and documentation
  • Coordinate cross-functional efforts across Product, Engineering, GTM, Customer Success, Marketing, Legal, and Partnerships for product launches and integrations
  • Plan ongoing partner engagement activities (webinars, QBRs, newsletters, office hours, events) and manage partnership health
  • Build dashboards and reporting to monitor activation, engagement, pipeline contribution, and partner-influenced revenue
  • Identify friction points and drive improvements to how Sierra launches and scales partnerships
Key requirements
  • 6+ years in partnership management or related functions within an enterprise SaaS company
  • Experience launching and scaling strategic partnerships and joint GTM programs
  • Strong cross-functional influence without direct authority, plus excellent organizational, communication, analytical, and project management skills
  • Comfort with APIs, integrations, and technical product concepts; ability to collaborate with technical teams without being an engineer
  • Fluency with modern AI tools and workflows and ability to translate strategy into repeatable execution
  • cross-functional collaboration
  • communication
  • analytical thinking
  • APIs and integrations
  • AI platforms and developer tools
  • partner relationship management (PRM)

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