Overview In this role you provide multifaceted administrative support to department leadership and staff, coordinating calendars, travel, meetings and reports. You will manage correspondence, prepare documents and presentations, and oversee records retention and invoice processing. You may lead small projects and participate in special initiatives, ensuring timely delivery and confidentiality. Your work supports senior management and cross-functional teams to keep operations efficient and compliant. This is an on-site role with flexibility and opportunities to impact administrative excellence in a regulated utility context.
Responsibilities- Provide secretarial and administrative support to department manager
- Manage calendar, events, travel, expense accounts, and meetings
- Handle correspondence and routine documents with minimal direction
- Prepare documents, spreadsheets, presentations, and interoffice communications
- Oversee departmental administrative affairs including invoice processing, procurement, and records retention
- Handle multiple assignments under deadlines and maintain confidentiality
- Proactively route issues to appropriate managers/supervisors
Key requirements- Proficiency in CIS and CCS billing systems
- Knowledge of Entergy rates, regulations, programs and payment options
- Ability to resolve process failures affecting customer accounts
- Dependable, self-motivated, organized; able to manage multiple tasks with little supervision
- Strong MS Office skills (Outlook, Word, Excel, PowerPoint) and Entergy system applications
- Strong written and oral communication; ability to develop presentations and training materials
- Maintains confidentiality; understands safe work practices
- Familiarity with corporate programs and initiatives (ECI, Shared Values, Code of Integrity)
- EEI SASS Test recommended
- Strong written and verbal communication
- Organizational skills
- Confidentiality and discretion
- Microsoft Office (Outlook, Word, Excel, PowerPoint)
- CIS and CCS billing systems
- Entergy system applications
