Overview In this role you act as the first friendly contact for prospects and residents, shaping their experience and presenting Monarch as a welcoming home. You will support leasing, respond to resident needs, and contribute to a vibrant community. This position blends sales with exceptional service in a dynamic apartment setting. You'll work closely with a team that values people, growth, and a positive culture. You will help drive occupancy and resident satisfaction while developing your career in multifamily leasing.
Compensation / Benefits- commission up to $100 per move-in
- 20% off apartment after 30 days
- matching 401k up to $4,000 a year
- medical and dental starting under $50/month
- tuition reimbursement
- paid holidays & PTO including birthday or work anniversary
Responsibilities- Manage the leasing process and identify resident needs
- Prepare lease agreements and maintain records
- Explain pricing, floor plans, amenities, and community offerings during tours
- Support outreach marketing and organize resident events
Key requirements- 1 year of multifamily leasing experience
- 2 years of customer service or sales experience
- strong problem-solving and communication skills
- bilingual in Spanish preferred but not required
- excellent customer service dedication
- desire to learn and improve daily
- excellent communication
- customer-focused
- friendly and engaging personality
- problem-solving
- strong computer skills
- knowledge of pricing and floor plans (property)
