Overview As Product Manager, FirstSearch, you lead AI-enabled discovery experiences that help researchers express intent and explore connections. You own end-to-end researcher workflows within Discovery and Delivery Services, shaping strategy, roadmaps, and pricing aligned with AI-driven expectations. You collaborate across teams to integrate semantic features with next-generation search and deliver value to member libraries. You join a mission-driven, cross-functional environment where ideas translate into scalable, user-focused solutions.
Compensation / Benefits- Hybrid work environment
- best-in-class health coverage
- retirement plans with company contributions
- paid parental leave
- tuition reimbursement
- onsite fitness center
Responsibilities- Define strategic goals for FirstSearch and new researcher offerings
- Develop product strategy, roadmap, and business cases for discovery features
- Collaborate with software development on release plans and semantic integration with search results
- Lead cross-functional product workgroups and align Development and Product Management
- Influence pricing strategies, budgets, and market positioning
- Partner with marketing and sales on acquisition/retention plans and market research
- Provide training/support to sales and support teams and assist in significant sales calls
- Analyze market performance, reasons for wins/losses, and refine user personas
- Contribute to portfolio planning, metrics, and progress reviews
- Oversee market analysis and production of market/sector insights and white papers
Key requirements- Bachelor's Degree or equivalent experience
- 2 to 4 years of product management, user experience, or digital product/customer experience
- Demonstrated ability to deliver natural language and semantic discovery solutions
- Knowledge of AI in day-to-day workflows and linked data in discovery
- Strong communication and presentation skills
- Understanding of the product lifecycle and collaboration with users, designers, researchers
- Experience launching new ideas or product concepts and leading cross-functional teams
- strong communication
- leadership
- collaboration
- natural language processing
- semantic discovery
- AI in discovery
