Overview In this role you will design, develop and deliver scalable IT and product training that supports varied roles and learning styles. You will partner with cross-functional teams to support technology rollouts and digital transformation, while maintaining up-to-date training materials. You will analyze needs, measure impact with KPIs and ROI, and continuously improve programs. This position offers meaningful work enabling employee growth, responsible AI enablement, and collaboration across global stakeholders. You will help shape Alberici's learning culture and digital capabilities at scale.
Compensation / Benefits- Profit-sharing plan
- cash bonus programs
- health, dental and vision insurance on day one
- paid parental leave
- continuing education reimbursement
- minimum 29 days of PTO
Responsibilities- Onboard, design and deliver training sessions for internal users (onsite and virtual)
- Create, adapt and maintain manuals, presentations, facilitator guides, eLearning content, and hands-on demos
- Conduct training needs analyses and performance gap assessments with stakeholders
- Partner with Product, PMO, IT and other teams to support technology rollouts and digital transformation
- Collect feedback, monitor performance, assess training effectiveness, and improve programs based on KPIs and ROI
- Maintain current knowledge of products, services, trends, and emerging technologies including responsible AI usage
Key requirements- Bachelor or equivalent with 4+ years related experience
- Experience designing and delivering training programs
- Strong collaboration with cross-functional teams and stakeholders
- Ability to analyze training impact using KPIs/ROI
- Knowledge of digital transformation and IT product updates
- Awareness of responsible AI usage
- collaboration
- clear communication
- stakeholder management
- instructional design
- eLearning development
- training program management