Overview In this role you manage highly complex commercial claims with large exposures, applying technical expertise under general direction. You coordinate all claim resolution activities, ensuring quality service and timely updates to insureds and partners. You verify coverage, set reserves, and guide investigations and settlements within authority. You work with cross-functional teams to optimize outcomes, including subrogation and fraud considerations. This role offers impact through shaping claim strategies and maintaining regulatory compliance while supporting business goals.
Compensation / Benefits- comprehensive benefits package
Responsibilities- Manage an inventory of highly complex commercial claims with large exposures
- Verify policy coverage and reserves; review policy language with coverage counsel
- Lead investigations to determine compensability and damages
- Develop and execute claim resolution strategies; negotiate settlements within authority
- Oversee budgets, approve expenses, and ensure timely, high-quality service
- Identify subrogation, salvage, and fraud opportunities and route appropriately
- Prepare loss summaries and updates for senior management
- Mentor less experienced claim professionals and stay compliant with regulations
Key requirements- Bachelor's degree or equivalent experience
- Typically minimum six years of relevant claims handling experience
- Insurance Adjuster License within 90 days where applicable
- Prior negotiation experience
- Professional designations preferred (e.g. CPCU)
- Strong knowledge of commercial insurance policies, coverage and claim practices
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office Suite and ability to learn business-specific software
- strong communication and presentation skills
- analytical and investigative mindset
- sound business judgment in ambiguous situations
- Microsoft Office Suite
- claims handling and investigation processes
- regulatory compliance knowledge
