Overview In this role you bridge business stakeholders and technical teams to deliver the NC DMV modernization program. You analyze capabilities, processes and information flows, shaping future-state architectures and ensuring alignment with technical solutions. You drive workshops, requirements, gap analyses and change management to support the MAX solution. You partner with cross-functional teams to enable successful transformation and measurable business outcomes. This is a mission-driven opportunity to influence government modernization at scale.
Compensation / Benefits- comprehensive benefits package including medical and dental coverage
- disability benefits
- retirement benefits
- paid leave
- paid time off
- potential annual bonus program
Responsibilities- Lead business process analysis, requirements gathering, and stakeholder engagement
- Facilitate workshops, interviews, and working sessions with business and technical teams
- Document current-state and future-state processes, workflows, and models
- Translate business requirements into functional specifications and solution recommendations
- Conduct gap analyses and assess impacts, dependencies, risks, and opportunities
- Collaborate with project teams to ensure alignment between business objectives and technical solutions
- Support User Acceptance Testing (UAT) including test planning, execution support, defect tracking, and validation
- Assess stakeholder impacts and support organizational change initiatives
- Define and document business architecture components (capabilities, information flows, roles, processes)
- Provide strategic recommendations on business transformation and modernization
Key requirements- 10+ years of experience as a Business Architect or related role
- Strong experience with business process mapping, requirements elicitation, documentation, and gap analysis
- Experience facilitating stakeholder workshops and cross-IT collaboration
- Knowledge of UAT methodologies and coordination
- Excellent analytical, communication, presentation, and stakeholder management skills
- Experience translating business needs into functional and operational requirements
- Knowledge of the ADOT MVD MAX Solution
- Authorized to work in the United States
- experience with DMV, transportation, government, or public-sector modernization (preferred)
- CBAP/CCBA/PMI-PBA or similar certification preferred (preferred)
- stakeholder management
- analytical thinking
- clear communication
- UAT methodologies
- functional specifications
- gap analysis
