Overview In this role you help the information governance team manage client and firm records within a legal environment. You will maintain accurate onsite and digital records, track information in the firm's records management system, and support attorneys and staff with requests and transfers. You'll review and organize physical files, support retention and destruction workflows, and provide metrics and reporting on records activities. You collaborate with leadership to improve office processes and contribute to training on records and information procedures. This is an opportunity to build a career in legal information management within a well-established professional services team.
Responsibilities- Maintain accurate records for onsite files, containers, barcodes, and storage locations
- Track and update information within the firm's records management system
- Process requests from attorneys, legal teams, and administrative staff
- Support physical file transfers related to client matter movement
- Review, organize, index, and document physical records according to firm standards
- Assist with records retention, disposition, and destruction workflows
- Provide activity metrics and reporting related to records management
- Help support training for office personnel on records and information procedures
- Work with Information Governance leadership and team members to improve office processes
- Assist with additional information management projects as needed
Key requirements- Bachelor's degree or professional services experience in an office, legal, administrative, or records-related role
- Strong Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint
- Experience with information management, records management, or legal records is preferred
- High attention to detail with strong organizational skills
- Ability to work independently while also supporting a collaborative team environment
- Professional communication skills and a customer-service mindset
- Comfortable working with attorneys, staff, and teams across multiple offices
- high attention to detail
- strong organizational skills
- service-minded / customer-service mindset
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- records management systems
- information management
