Overview In this role, you serve as a trusted HR advisor to ADP's largest clients, leveraging your HR experience and consulting skills to address complex business challenges. You will work with cross-functional partners to deliver insights, training, and best practices on ADP solutions, driving high client satisfaction. The role blends relationship-building, problem-solving, and proactive communication in a fast-paced environment. You'll join a collaborative culture that values inclusion, growth, and integrity, with ample training to support success.
Compensation / Benefits- best-in-class benefits start on Day 1
- volunteering time off (company-paid)
- mentorship opportunities
- ongoing training and development
- career growth in agile environment
- inclusive culture and belonging
Responsibilities- Serve as HR expert for ADP's largest clients and support complex products/technologies
- Proactively troubleshoot, research, and resolve client issues
- Educate clients on ADP solutions through information sharing and training
- Set priorities, manage your day, multi-task, and provide prompt follow-up
- Strive to exceed client expectations and uphold integrity and professional standards
- Share knowledge and best practices with less experienced colleagues
Key requirements- 5-8 years of professional consulting experience or equivalent in a systems-related organization
- 5-8 years in a customer service or HR environment with track record of positive results
- College degree not required; relevant experience accepted
- Military experience encouraged
- HR knowledge and ability to interpret business issues and propose solutions
- strong interpersonal skills
- clear written and verbal communication
- ability to build rapport and trust with clients
- HR expertise
- ADP product knowledge
- consulting skills
