Overview In this role you oversee a portfolio of residential buildings in NYC, blending in-office operations with on-site inspections. You drive maintenance coordination, compliance, and policy development while supporting tenant and staff relations. You will leverage Yardi Voyager to streamline processes and ensure consistent, accountable workflows, contributing to efficient property operations and regulatory adherence.
Responsibilities- Manage and track maintenance requests via Yardi; coordinate with superintendents and porters
- Improve operational workflows and document procedures for consistency and accountability
- Conduct regular property inspections (6-8 per month) aligning fieldwork with organizational goals
- Transition compliance tasks (e.g., DHCR violations) to electronic, trackable formats
- Support tenant and staff relations, including training and issue resolution
- Assist with drafting internal policies and standard operating procedures
Key requirements- Yardi Voyager proficiency
- strong administrative, communication, and compliance skills
- proactive, detail-oriented approach
- experience in property management or similar role (implied)
- ability to perform site visits and coordinate with building staff
- strong communication
- proactive mindset
- attention to detail
- Yardi Voyager
- DHCR compliance knowledge
- document management
