Overview As a Dutch Technical Support Advisor, you join a global tech and services leader to provide expert support to Dutch-speaking customers from Greece, delivering timely, clear solutions via phone, email, or chat. You will troubleshoot technical issues, maintain product knowledge, and keep customers informed until full resolution. You contribute to a high-quality support experience and help customers get the most from their products. This role offers remote work within Greece, paid training, and clear pathways for career growth, under a fast-paced, customer-focused environment.
Compensation / Benefits- Full-time contract (39 hours/week)
- Remote work within Greece
- Health insurance
- Full paid training
- Career growth opportunities
- Competitive compensation
Responsibilities- Respond to customer inquiries via phone, email, or chat
- Troubleshoot and resolve technical issues to ensure satisfaction
- Assist customers with product-related questions and provide clear solutions
- Maintain up-to-date knowledge of products and services
- Keep customers informed on status and follow up to ensure resolution
Key requirements- Native or fluent Dutch
- Good command of English
- Strong customer service and communication skills
- Ability to troubleshoot and resolve issues in a timely manner
- Positive, can-do attitude and passion for helping others
- Previous customer service or technical support experience is a plus but not required
- communication
- problem-solving
- empathy
- troubleshooting
- customer support
- remote support
