B
Not Specified Permanent

Charlotte, North Carolina · USA job

Senior Architect - Microsoft Exchange Online

Bank of America

Charlotte, North Carolina

Job description

Overview

You will define and own the architectural vision for enterprise messaging using Exchange Online within Microsoft 365, guiding large-scale migrations and ensuring security, compliance, and resilience. You'll work with cross-functional teams to shape the architecture roadmap and deliver flexible, scalable messaging solutions. A key focus is enabling seamless end-user experiences across hybrid and multi-geo environments while meeting regulatory requirements. This is an opportunity to influence core communications infrastructure at scale.

Compensation / Benefits
  • benefits eligible
  • annual discretionary incentive
  • paid time off
  • flexible benefits
  • in-office culture with collaboration
  • competitive salary range
Responsibilities
  • Create solution intent and architectural vision for complex solutions and align requirements with the technology roadmap
  • Contribute to architecture roadmap across Business, Application, Data, and Technology domains
  • Clarify architecture and assist with system design to support implementation and resolve impediments
  • Lead design of complex architectures and explore creative solutions through proofs of concept
  • Educate teams on technology practices, standardization, and best practices
  • Support technology stack selection and identification of preferred products
  • Perform design and code reviews to ensure non-functional requirements (security, performance, maintainability, scalability, usability, reliability) are met
  • Design and own Exchange Online architectures (Hybrid, Coexistence, multi-geo, HA/DR)
  • Plan and execute large-scale Exchange migrations (on-prem to Online, cross-forest/tenant, public folders)
  • Define operational models for Exchange Online (monitoring, incident response, release management, capacity planning)
  • Address security, compliance, governance (DLP, retention, eDiscovery) and secure mail flow
Key requirements
  • 8+ years in enterprise messaging or collaboration architecture
  • 4+ years hands-on Exchange Online experience
  • Deep expertise in Exchange Server 2016/2019 (hybrid/coexistence)
  • Experience with Exchange Online mail flow/transport and Edge services
  • Autodiscover, DNS, SMTP architecture knowledge
  • Email hygiene systems (DLP, Malware, Spoofing, Phishing, Tagging)
  • Microsoft 365 identity integration and Hybrid connectivity knowledge
  • Experience delivering large-scale migrations (10k+ mailboxes preferred)
  • Understanding of throttling, concurrency, migration optimization
  • End-user impact management and communications
  • Excellent documentation and communication
  • Ability to explain complex technical topics to non-technical stakeholders
  • Strong architectural and analytical thinking
  • Exchange Online
  • Exchange Server 2016/2019 (hybrid and coexistence)
  • Exchange Edge services

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