Job Description Job Description Description:
JESCO, a leading DitchWitch dealer in the Maryland, and New England region. Family-owned and operated for more than 50 years, we are hiring to grow our award-winning company!
Why JESCO:
Two things that haven't changed are our commitment to the customers and communities we serve. Let us show you what makes us the "Down to Earth Equipment People". We offer comprehensive benefits packages, career development paths, state of the art tools and equipment as well as a great working environment. Start your career as a valued member of the JESCO team.
Responsibilities
- All Service assignments are to be performed in a safe, efficient and capable manner, using the least number of labor hours necessary, while maintaining the highest quality of standards possible
- Individuals must comply with all safety policies, and have the ability to lift and move up to 70 lbs.
- Review service orders and inspect equipment accordingly for additional repairs or malfunctions by test driving or troubleshooting vehicle operation.
- Notify management if shop equipment is not in serviceable condition or constitutes a safety hazard
- Service orders should be completed accurately and concisely, use of computer when applicable
- Warranty reports are to be handled in the same manner, and you must retain, tag and store removed parts properly for return to manufacturer
- Apply technical knowledge to diagnose cause of equipment malfunctions.
- Obtain final approval prior to performing additional repairs.
- Respond to repair inquiries in a prompt manner.
- Perform repairs and maintenance service work requested in accordance with approved quality and efficiency standards. Discard residual or hazardous waste, using the proper disposal methods
- Invest in tools necessary to perform at expected levels and quality
- Always conduct yourself in a professional manner at all times when representing the company
- Apply knowledge and ability to safely utilize all tools and equipment to include:
"Creeper" Pressure washers Torque wrenches Hydraulic pressure Computer pressure gauges Welding equipment Pneumatic and hand tools Hydraulic jacks Diagnostic equipment
- Maintain, understand, and be committed to a shared responsibility for the upgrade of technical competence by attending all classes, shop meetings and reading all service bulletins as requested
- Test drive to assure proper operation and complete equipment inspections in accordance with company and governed standards
- Respect and maintain company investment in tools and work area. Keep company assets in a clean and orderly manner and use with proper care to meet safety requirements determined by dealership and government agencies.
- Make yourself available for overtime, understanding that the equipment repair business may call for it form time to time
Requirements:
- Associates Degree and/or technical certification from accredited trade school preferred
- Must have valid drivers license - must meet underwriting requirements
- Written Communication
- Technical Communication
- Customer Relations
- Customer Service
- Math Aptitude
- Time Management
- Manual Dexterity Skills
- Ability to stand for long periods of time
ESSENTIAL PERSONNEL: This position is deemed essential and may require the employee to report to work during a State of Emergency.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
