Description:
American-Marsh Pumps is seeking a Test Lab Quality & Operations Specialist to help ensure our pumps meet performance and quality standards. In this hands-on role, you'll troubleshoot test results, improve workflow, and share your technical knowledge with the next generation of Test Lab employees.
KEY RESPONSIBILITIES
Pump Testing & Performance
- Review pump performance testing and test curves for accuracy, consistency, and compliance with applicable specifications.
- Assist test personnel in interpreting flow, head, efficiency, power, vibration, and other pump performance data.
- Identify abnormal test results and help determine potential mechanical, hydraulic, assembly, or testing-related causes.
- Provide troubleshooting support when pump performance does not meet expected or published performance.
- Help ensure testing procedures and documentation are completed consistently and accurately.
- Support continuous improvement of AMP's pump testing practices and capabilities.
Quality & Technical Support
- Provide experienced technical review of pumps during assembly, testing, and final preparation.
- Identify potential quality concerns before equipment progresses to the next stage of production or shipment.
- Assist in troubleshooting assembly, fit-up, performance, and product-related issues.
- Work with Quality and Engineering to identify root causes and implement corrective actions when necessary.
- Promote workmanship and quality standards consistent with AMP expectations and customer requirements.
- Use historical product and application knowledge to assist with legacy AMP equipment and unusual technical situations.
Test Lab Flow & Scheduling
- Support efficient movement of work through assembly, testing, finishing, and shipment.
- Work closely with Scheduling and Test Lab personnel to understand priorities and identify potential bottlenecks.
- Help coordinate testing requirements with production schedules and customer commitments.
- Identify workflow issues that may affect quality, productivity, or delivery performance.
- Recommend practical improvements to Test Lab layout, sequencing, processes, tooling, and work methods.
- Help leadership maintain visibility into upcoming workload, testing requirements, and potential scheduling conflicts.
Training, Mentoring & Knowledge Transfer
- Serve as a technical mentor and resource for developing Test Lab employees.
- Share practical knowledge of AMP pumps, manufacturing methods, testing procedures, troubleshooting techniques, and historical product designs.
- Help employees develop a stronger understanding of why processes and procedures are performed, not simply how to perform them.
- Provide hands-on coaching in pump assembly, testing, performance evaluation, and troubleshooting.
- Support the development of employees who demonstrate potential for future technical or leadership responsibilities.
- Help document critical institutional knowledge so that experience gained over many years remains within AMP.
- Encourage employees to take increasing ownership of decisions, problem-solving, quality, and Test Lab performance as their capabilities develop.
Cross-Functional Support
The Test Lab Quality & Operations Specialist will work closely with:
- Test Lab and Production personnel
- Quality
- Engineering
- Scheduling and Planning
- Sales and Order Management
- Test Lab personnel
- Operations leadership
- The position is expected to help connect these functions and resolve issues before they negatively affect quality, testing, delivery, or customer satisfaction.
PM22
Requirements:
Qualifications & Experience
- Extensive experience with centrifugal pumps, vertical turbine pumps, or similar rotating equipment.
- Strong working knowledge of pump assembly, testing, troubleshooting, and performance characteristics.
- Ability to read and interpret pump performance curves, drawings, specifications, and test data.
- Strong understanding of manufacturing and Test Lab operations.
- Demonstrated ability to troubleshoot mechanical and hydraulic problems.
- Strong communication skills and willingness to teach and develop others.
- Ability to work effectively across departments and experience levels.
- Familiarity with American-Marsh Pumps products, processes, and historical equipment is highly preferred.
Measures of Success
Success in this position will be demonstrated through:
- Improved consistency and accuracy of pump testing.
- Earlier identification and resolution of quality or performance issues.
- Improved workshop flow and adherence to production schedules.
- Reduced rework and avoidable testing or assembly delays.
- Increased technical capability and independence among developing employees.
- Successful transfer of product and institutional knowledge to the next generation of AMP employees.
- Strong collaboration between Production, Testing, Quality, Engineering, and Scheduling.
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